Privacy policy

Effective Date: 28.02.2026

This Privacy Policy explains how LEREYA (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website (the “Site”) or purchase from us.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Customer Support

LEREYA
Contact: support@lereyaaaaaa.com

2. Information We Collect

We may collect personal information in the following ways:

Information You Provide Directly

When you:

  • Place an order
  • Subscribe to marketing communications
  • Contact us
  • Participate in promotions
  • Hold a Key Holder access card

This may include:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing information
  • Payment-related details (processed securely via third-party providers)
  • Order history

Information Collected Automatically

When you access the Site, we may collect:

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Time spent on pages
  • Interaction with advertisements

This information may be collected using cookies, pixels, and similar technologies.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality
  • Maintain shopping cart sessions
  • Analyze site performance
  • Improve user experience
  • Deliver relevant marketing

We use Shopify to operate our online store. Shopify uses strictly necessary and performance-related cookies.

We may use analytics and advertising tools, including:

  • Google Analytics
  • Meta (Facebook/Instagram) Pixel
  • TikTok Pixel

These tools help us understand how users interact with the Site and allow us to provide relevant advertising.

You may disable cookies through your browser settings. However, certain features of the Site may not function properly if cookies are disabled.

4. How We Use Your Information

We use personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates
  • Send marketing communications (email, SMS, WhatsApp)
  • Improve our products and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

Marketing communications may include promotional messages about products, events, and releases.

You may unsubscribe from marketing emails using the unsubscribe link in the email.
To opt out of SMS marketing, you may reply “STOP” to any marketing message.

Please note that transactional messages related to your order cannot be unsubscribed from.

5. Key Holder Program

If you hold a LEREYA Key Holder card, certain personal information may be linked to your unique access credentials for membership verification, access control, and exclusive product releases.

This information is used solely for operational and membership purposes.

6. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping carriers
  • Shopify (store platform provider)
  • Analytics providers
  • Marketing service providers
  • Fraud prevention services

These service providers are authorized to use your information only as necessary to provide services to us.

We may also disclose information if required by law or to protect our rights and security.

7. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders
  • Maintain records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your personal information by contacting support@lereyaaaaaa.com, subject to legal retention requirements.

8. Security

We implement reasonable technical and organizational safeguards to protect your personal information.

Payment information is processed securely through third-party payment providers.

While we take reasonable steps to protect your data, no method of transmission over the internet can be guaranteed as completely secure.

9. Age Restriction

The Site is not intended for individuals under the age of 18.

We do not knowingly collect personal information from individuals under 18.

10. Third-Party Links

The Site may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing any information.

11. Your Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent to marketing communications

To exercise these rights, contact:
support@lereyaaaaaa.com

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

The updated version will be posted on this page with a revised effective date.

Continued use of the Site after changes are made constitutes acceptance of the updated Privacy Policy.